Special order policy
All special orders require a 50% deposit to be paid before the order is placed. Any return on a special order is subject to a a minimum 10% restocking fee.
Baby carriers can be returned in like new condition up to 14 days after purchase. The carrier must include box, tags and manuals. The safety tag cannot have been removed or altered in any way. Carriers that are saleable condition, but not like new (pet hair, used more than a handful of times, ect) are subject to a 15% restocking fee. Any carriers that are used, exposed to pet hair, smoke or stained cannot be returned.
Sleep sacks can be returned in unused condition up to 14 days after purchase. Must be in original packaging and have all tags attached. Used sleep items are not eligible for return.
Health products are all final sale.
Toys can be returned in unused contain up to 14 days after purchase. Toys that have been opened or used are not eligible for return.
All returns are subject to inspection and approval by Raising a Little.